How It Works

 

 

You need real answers and for that real people are here
to give them to you

Whether you are a client or just stopping by to visit us, our staff is here to give you specific answers to your specific questions. We understand there is not a “One-Size Fits All” approach in repaying Federal student loans. If you are unable to get your question answered by browsing our website, remember we are here.

Processing.Direct works on your behalf with the Department of Education and the credit bureaus daily.

You need REAL ANSWERS and for that REAL PEOPLE are here to give them to you.

Types of support: chat, call and community

Not a client yet?

Understand your current repayment plan and options first. Start now

 

Existing Clients

Major life changes? We will help. Any time you have a major life change, whether it’s an income increase/decrease, job loss/change of jobs, marital status or new dependents, we will be here to re-evaluate your options. In many cases, these changes could qualify you for additional benefits, more savings or another option simply makes more sense.

 

SLP-Direct prides itself in taking care of our clients for the
life of their Federal student loans:

 

  • Unlimited phone support and 2 dedicated points of contact.
  • Simplify and stay up to date with your account with a personalized client portal.
  • Our staff will be in constant contact with the Department of Education on your behalf.
  • Anytime you have a major life we will be here to customize a specific plan as often as needed to guide you through the best option moving forward for the events that you were unable to foresee.
  • We stay on top of any new law passed by Congress to help federal student loan borrowers at all times – 100% of our clients receive instant notification and communication from SLPD with Ongoing Support of all new potentially beneficial laws. This assures you will begin receiving the benefits you qualify for immediately.

 

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