What if I forgot to file my re-certification documents on time or improperly completed my documents?
SLPD offers Ongoing Support to ensure this will not happen to you in the future.
What if my financial situation has changed and my income has increased/decreased?
This is why it is so important to have Ongoing Support. Everyone dealing with federal student loans has a specific unique situation. On top of this, their situation can dramatically change for the better or worse from one day to the next. No matter what your situation is, our clients receive the answers that matter NOW. Based on your changes you may now qualify for additional benefits or another option may make more sense.
Already have Ongoing support?
Sign in to your account now for immediate assistance and action (if needed).
Contact the Department of Education:
- By phone: 1-800-USA-LEARN (1-800-872-5327)
- Online: http://www2.ed.gov/
Contacting Your Servicer
- Nelnet.
- 1-888-486-4722
- Great Lakes Educational Loan Services, Inc.
- 1-800-236-4300
- Navient (formerly Sallie Mae)
- 1-800-722-1300
- FedLoan Servicing (PHEAA)
- 1-800-699-2908
- MOHELA.
- 1-888-866-4352
- ESA/Edfinancial
- 1-855-337-6884
- CornerStone.
- 1-800-663-1662
- Aspire Resources Inc.
- 1-855-475-3335
- Granite State - GSMR .
- 1-888-556-0022
- OSLA Servicing.
- 1-866-264-9762
- VSAC Federal Loans.
- 1-888-932-5626
- Debt Management and Collections System.
- 1-800-621-3115
Ongoing Support Guarantee
Change the last paragraph on the page to: The SLPD Support Guarantee provides year-round guidance, re-evaluation of your current payment arrangement at any time, repayment plan changes as many times it makes sense, constant follow up with the Department of Education on your behalf and time saving tasks completed by SLPD with your federal student loan servicer(s), giving you peace of mind in knowing that what you need done is completed correctly. See our Ongoing Support Guarantee.